All Rights Reserved
Intruder / Menacing Behavior
- If an intruder (an unauthorized person) enters a classroom/office ask another staff member to accompany you before approaching intruder.
- Politely greet intruder, identify yourself, and ask intruder the purpose of his/her visit.
- Inform the intruder that all visitors must register with the University Police.
- If intruder’s purpose is not legitimate, ask him/her to leave. Accompany intruder to exit.
- If intruder refuses to leave, warn intruder of consequences for staying. Inform him/her that you have called the police.
- Notify University Police if intruder still refuses to leave. Give police a full description of the intruder.
- Walk away from intruder if he/she indicates a potential for violence.
- Be aware of intruder’s actions at this time (where he/she is located, whether he/she is carrying a weapon or package, etc.)
- Stay calm and unhurried in your response to the person.
- Be empathetic and show your concern.
- Try to sit down with the person, as sitting is a less aggressive posture than standing or moving around.
- Be helpful. Schedule an appointment for a later time, take notes.
- Provide positive feedback such as “We can get this straightened out” or “I’m glad you are telling me how you feel about this.”
- Stay out of arm’s reach. Limit eye contact. Do not argue, yell or joke.
- Do not touch the person
- If the individual’s level of agitation increases, leave the scene.
- Do not allow menacing behavior to go unreported. Alert University Police.