Winning Through Customer Service


Course Overview

Winning Through Customer Service trains sales, service, and administrative personnel to demonstrate professionalism, communicate effectively, assess customer behaviors, use a structured customer service transaction model, as well as handle difficult customer service situations. Participants will prepare for a nationally accredited certification test in customer service.

 

Cost:

$299

Materials:

NA

Material Fee:

NA

 

Sessions Available

Section

Date & Time

Instructor

Location

Meeting Dates

Holiday

1

Tuesday

8:30 AM - 4:30 PM

James Gilmore

Mandeville

10/21/14

N/A

 2

Wednesday

8:30 AM - 4:30 PM

 James Gilmore

 Hammond

10/22/14

N/A

3

Thursday

8:30 AM - 4:30 PM

James Gilmore

 Walker

 10/23/14

N/A

 

Register