Southeastern welcomes students back for the start of classes this week while we continue to keep all faculty, staff and students who are not yet able to make it to campus in our thoughts as the region works to recover from devastating flooding.
We attempted to reach ALL our students in recent days, but we realize communication has been difficult, if not impossible for some. If you are just now able to see this message, please contact email@example.com so we can have a better understanding of your status and work with you so you can attain your educational goals.
FLOOD RECOVERY FAQs
Interlibrary Loan (ILL) is a service provided for users to obtain research materials (books, articles, and other materials) from other participating institutions in the United States, Canada, Europe and Asia.
Interlibrary Loan is a unit of the Access Services Department.
First Time Users
To request an item through Interlibrary Loan, you must first identify yourself in the ILLiad system. In addition to entering your contact and verification information, you will be asked to choose your own username and password. After registering, users can request interlibrary loan materials through ILLiad, check the status of their requests, and view a history of requests submitted through ILLiad.
Submit a Request
Need Help? Interlibrary Loan LibGuide
Who may use Interlibrary Loan?
Interlibrary Loan services may be used by enrolled Southeastern undergraduate and graduate students, faculty, staff, retired faculty, and alumni association members with an acceptable borrowing status. Persons that do not have Southeastern e-mail accounts must contact ILL at 985-549-5318 or firstname.lastname@example.org about registering for an account. How do I reset my password?
How much does the service cost?
Sims Library is a member of LVIS, an international consortium of libraries that lend for free. Every effort will be made to locate lending libraries that do not charge a fee. Interlibrary loan requests for faculty, staff and graduate students are subsidized by the Library up to $30 per request. Faculty, staff, and graduate students will be notified if their request exceeds $30. Undergraduate students will be required to pay any fees charged by the lending institution. All patrons will be responsible for lost/damaged book charges, overdue charges, rush charges, copyright, and processing/transaction fees in excess of $30. Due to the increasing costs of resource sharing, Interlibrary Loan staff may need to contact you about requests which are expensive and suggest alternatives.
What is the request limit?
Patrons are limited to 20 outstanding ILL requests at one time. In addition, only 5 requests per patron per day, up to the limit of 20, will be processed.
How long does it take and how will I be notified?
The amount of time taken for requested materials to arrive depends upon several factors such as completeness and accuracy of citations, number of lending libraries that hold the material, proximity of the lending library, and transit (mail) time. Generally, a minimum of 8-10 working days is needed to search, process, and receive each request.
For books, the patron will be notifed by email or telephone. Items should be picked up promptly. We charge a service fee of $15 for ILL requests that are requested but never picked up.
For articles, all materials received electronically by ILL will be sent electronically to patrons with Southeastern e-mail accounts. Patrons will be able to retrieve their requests from the web through ILLiad by clicking on "View/Download Electronically Delivered Requests." You will need Adobe Acrobat Reader installed and configured to work with your Web browser in order to view, download and print these materials. For a free download, go to http://get.adobe.com/reader/.
What is document delivery?
You may use your ILLiad to request copies of articles from print journals owned by Sims Library. Our goal is to fill these requests within 48-72 hours, excluding nights and weekends. When your request has been filled, you will receive an email notification with a link to the scanned article which you will be able to view for 30 days.
Status of loan request
You can check the status of your loan request by logging into your ILLiad account and selecting "View/Modify Outstanding Requests" from the main menu. You do have the option to cancel the order if it has not been shipped by the lending institution.
Where do I return materials?
All materials borrowed (with the exception of electronic or paper photocopies) should be returned to the ILL office. Patrons are responsible for borrowed material until it is safely returned to the ILL office. If you wish to borrow the material longer than the due date, please request a renewal through ILLiad prior to the due date. Renewals are completed at the discretion of the lending library.
When are interlibrary loan books due?
Loan periods are set by the lending libraries and will be strictly enforced. In general, you may retain most borrowed items for at least 3 weeks. Some materials have shorter loan periods. Some materials may be restricted to use only within Sims Library. Some materials may have restrictions against photocopying. Items obtained through interlibrary loan may NOT be put on Course Reserve.
What is the renewal policy?
Lending libraries determine if their materials may be renewed. If renewals are permitted by the lending library, you may renew materials through ILLiad within 5 working days of the due date. After requesting a renewal, you will be notified by the ILL staff if the lending library accepted the renewal and the staff will send you the new due date. Overdue materials will not be renewed. If you need an item longer than its due date, please contact the ILL office to discuss your options. Patrons are not allowed to contact lending libraries directly to arrange for a renewal. How do I renew an ILL?
Why is my ILLiad account blocked?
Users are blocked when they owe fines or have not returned ILL books. When you are blocked, you cannot access your ILLiad account to request materials, view articles, place renewals or check the status of an item.
Distance learning students: Article and book delivery
Use your ILLiad account to request copies of articles owned by Sims Library in print or articles from other universities. You may also request that books owned by Sims Library be mailed to you from your ILLiad account. Scanned documents are sent to your ILLiad account and are available to view for download for 30 days. All requests for articles are free. Sims Library books are checked out to you and shipped to your home address. Books will be shipped via USPS. Users are responsible for return shipping costs. Please note: Our Interlibrary Loan policies prohibit us from mailing books not owned by Sims Library to distance learning students.
|Amy Baptist||ILL/Access Services Librarian||985-549-3957||Sims 123|
|Barbara West||ILL Supervisor||985-549-5318||Sims 141|