FAQs

The University currently has a Computer Replacement Plan in place for faculty and staff computers. Through this plan, faculty and staff receive a new computer as funds become available and upon approval by the Department Head/Dean/Vice President.

If other technology is needed within a department in addition to a faculty or staff’s primary computer, Computer Equipment Resales can provide assistance with pricing for such technology equipment.

Computer Equipment Resales can be contacted by sending an e-mail to [email protected]

Various Open & Restricted Labs are available on campus for faculty, staff and student use.

Faculty / Staff

An e-mail account for all new employees is automatically generated and takes the form of Wxxxxxxx, where xxxxxxx is the seven-digit employee identification number issued to you by Southeastern Human Resources.

An alias consisting of the full first name and full last name, separated by a period is also generated automatically for new employees. (e.g., John Smith’s e-mail alias would be [email protected], unless there was already a John.Smith alias in existence at Southeastern. In that case, the alias would be john.smith-2 or some other string of letters or numbers.)

Students

An e-mail account for all new students is automatically generated after they have paid fees. It takes the form of Wxxxxxxx, where xxxxxxx is the seven-digit student identification number issued to you by Enrollment Services.

An alias consisting of the full first name and full last name, separated by a period, is also generated. (e.g., Jane.Smith) Again, if there is already an alias Jane.Smith, the next Jane Smith would receive Jane.Smith-2 or some other string of letters or numbers.

Call the IT Solutions Help Desk at Ext. 5555. You can also come by the IT Solutions Help Desk, which is located in Room 111 of McClimans Hall. A Customer Service Consultant will be on duty during normal working hours.

You can log into your e-mail account by accessing the University’s home page (www.selu.edu) and clicking on the upper right hamburger button. Then click Gmail in the left hand column.

TO RESET YOUR PASSWORD:

Go to the Okta Login Portal 
Enter your username (typically your W#)
Click “Next”
Click “Forgot Password”
Authenticate with the Okta Verify app
Enter your new password
Click the “Reset Password” button

If you need assistance resetting your password, contact the Help Desk at
(985)549-5555 or
[email protected]

There are several different computer systems used at the university. The username may be different, but your e-mail password will allow entry for e-mail, Active Directory, Workday, and Canvas.

If your old computer is being sent to Surplus, the software licenses can be transferred to the new computer.