First, check the status of your password. You may do so by going to the Webmail page and clicking on the link “Account Information and Password Change for Email, Moodle and LEONet (PeopleSoft)” or click here. If your password is expired, you can still log in and change it by selecting the Change Password option. If you have forgotten your password and have a challenge question set, you can click on the link “I forgot my password!” You can then answer the question that you have set and change your password. If you do not have a challenge question set, you will need to follow the instructions below for the respective campus.
IMPORTANT INFORMATION: Your Password expires every 180 days. You will be notified before your password expires via email at 30 days and then again at 14 days. Please change your password when notified. When you do change your EMAIL password, your Active Directory password will automatically be reset to the same password as your Email, along with Moodle and LEOnet.
Hammond campus
Take your picture ID to Room 111 on the first floor of McClimans, (pronounced muh-cleye-muhns) Hall and ask for a new e-mail password. You will need to know your e-mail account number.
Livingston Literacy Center
Take your picture ID to the secretary and ask for a new e-mail password. You will need to tell the secretary your e-mail account number.
A password must be at least 8 characters in length (with at least a capital letter and one number), cannot be a word that you would find in an English dictionary (such as “flower”), and cannot have previously been used as your e-mail password.
If your e-mail username begins with W or P, your password will expire automatically for security reasons every 180 days. If you do not change your expired password within a short grace period, you must follow the above procedures to obtain a new password.
First time W account users have assigned to them a pre-expired (that is, a one-time only) password in the form of S+your birthdate in mm-dd-yyyy format. (Ex. Sxx-xx-xxxx)