Student Help Desk

 How to contact the Student Help Desk ?

The Southeastern Student Help Desk is a technical support service for students who are using the various computer systems at Southeastern.  Around-the-clock telephone support as well as daytime and evening chat support are available to students that may be experiencing technical challenges.  It is our goal to support the students that use our systems so that their Southeastern experience is less complicated.

 

Account Look-up for LEONet users

Find your Southeastern W# account/password information (University ID).

 

Using LEONet

Learn how to use LEONet at Southeastern.

 

Account Password Change

When you need to change your Southeastern account password (Ex: it expired). **Note** Your account password will expire every 180 days (approximately 6 months).  It is a requirement of the univeristy that you change it at least twice a year in an effort to keep it secure.

 

Forgot your Password?

Don't remember your Southeastern account password?  We recommend that you set up your account to get your password reset BEFORE you forget your password.  Southeastern has a few ways withing the password change login for you to reset your password on your own.  If those efforts fail, you can always come to campus with your picture ID to get it reset.

 

Gmail Help

Learn how to get started with your Southeastern Gmail account and set up your mobile device.

 

Moodle Help

What you need to know about taking online courses in Moodle at Southeastern.

 

Wireless Network Help

Connecting to the wireless network at Southeastern.

 

Computing Policies at Southeastern

Copyright, Use of Email, Responsible Computing, and Web