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University Counseling Center

 

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COVID-19 UPDATE 07/28/2021

Due to recent increased cases of COVID-19 and its variants, policies have been updated that require masks to be worn indoors.  The UCC will follow these procedures, ensuring that masks are worn in order for sessions to be taken place for the foreseeable future.

 

"Welcome to the University Counseling Center (UCC). I am peteDr. Peter Emerson, the Director of the UCC. It is our goal to facilitate self-understanding and empowerment for all clients. To this end, we strive to assist clients in identifying and resolving those challenges that impact their lives.

We believe that counseling can help individuals learn about themselves, their environment, and their methods of handling roles and relationships. Through counseling, clients will have the support of a counselor as well as the freedom to determine how they wish to resolve the challenges facing them."

 

What services do we provide?

We offer consultation, workshops, individual, family, telehealth, and couples counseling as well as psychoeducational groups, support groups and therapeutic groups. We also provide 24/7 emergency on-call services.

Who can receive our services?

Counseling services are provided free of charge to students, faculty, and staff.

How do I make an appointment?

To make an initial appointment, come to the University Counseling Center located at 303 A Union Avenue, in the Student Union Annex to complete the intake paperwork. At that time, the receptionist will schedule an appointment for you. If you have any questions, please do not hesitate to contact us at 549-3894.

What should I do in an emergency?

If you have a counseling emergency during the work day, you may come immediately to the counseling center. Individuals with counseling emergencies are seen as quickly as possible. If you have an emergency after hours or during the weekends/holidays, please contact the University Police Department at (985) 549-2222. You will need to give the dispatcher your name, W number, and location.The police department will then contact the on-call Counselor.

In the event of a mental health crisis such as suicidal/homicidal thoughts, for those who are off
campus, we recommend calling 911 for emergency services, seeking out emergency services at
your nearest emergency room, or calling the National Suicide Hotline at 1-800-273-8255

What to expect from counseling?

You will be asked to fill out a confidential Intake Form before your initial appointment time. Counselors at the UCC attempt to provide an atmosphere of caring and understanding so that you may choose to examine those aspects of your life that are not working at this time. You and your counselor will design goals to address those components of your life. The number of sessions needed to meet your goals is determined by you and your counselor. A fifty minute time period is set for each session.

Each counselor has his/her own style of counseling; therefore, you can expect an eclectic approach to problem solving, geared toward meeting your needs. It is important to note that you are a full partner in the counseling relationship. Your honesty and effort are essential to success. You may be asked to participate in activities or complete "therapeutic homework assignments" between sessions.

If, as you work with your counselor, you have suggestions or concerns about counseling, it is valuable to share those suggestions or concerns with your counselor or with the director of the UCC so that we can make the necessary adjustments.

It is important to know that in the course of counseling, additional issues may surface about which you were not initially aware. If this occurs, you should feel free to share these new concerns with your counselor.

What are my responsibilities as a client?

  1. Keep appointments. Please cancel or reschedule appointments at least 2 hours in advance. After 2 "no-shows," the client's counseling privileges may be suspended for the semester.

  2. Be prompt. Promptness allows the client to receive a full fifty minute session.

  3. Be an active participant in your growth process. Clients are full partners in the counseling process. Honesty and effort are essential to success. Being active in counseling means communicating with your counselor, being honest in discussing concerns, completing outside assignments, and informing the counselor if you decide to terminate.

  4. Notify your counselor of any other current professional mental health relationship.

  5. Inform your counselor of any physical concerns you may have and/or any medications you may be taking. 
    Physical health can be an important factor in the emotional well-being of an individual. If you have not had a physical examination within the past year, your counselor may suggest that you do so.

What are your rights as a client?

  1. You have the right to confidentiality within the limits of the counselor's Code of Conduct (listed above and available at www.counseling.org).

  2. You have the right to download a copy of the ACA Code of Ethics & Standards of Practice (url address listed in #1 above).

  3. You have the right to be treated with respect and dignity.

  4. You have the right to be informed of the purposes, goals, techniques, procedures, limitations, potential risks, and benefits of the counseling services you will receive. (Please note, this is the statement that you read, signed and received during your first visit.)

  5. You have the right to share any concerns or issues with your counselor, the UCC Director, or the Vice President for Student Affairs.

What are some typical issues addressed at the UCC?

  • Low self confidence
  • Self defeating behaviors
  • Relationship problems and break-ups
  • Sexual concerns
  • Difficulties with alcohol and other drugs
  • Boundary issues
  • Concerns with academic performance, lack of motivation, test anxiety
  • Gender and/or sexuality concerns
  • Dealing with feelings such as depression, anxiety, loneliness, and anger
  • Relationship violence
  • Managing Stress
  • Eating disorders
  • Sexual harassment, sexual assault or rape
  • Concerns about helping a friend
  • History of childhood abuse or neglect
  • Suicidal thoughts

 Will my information be confidential?

 

Your information will not be disclosed outside of the professional counseling staff without your written permission. The exceptions to confidentiality are:

  1. When it is necessary to protect you from self-harm or someone else from physical harm.

  2. When there is reason to suspect child or elder abuse or neglect.

  3. When there is a court order. 

Counselors in-training may present cases (unidentified) to their faculty supervisor. These professionals are bound by the same strict standards of confidentiality as listed above. Confidentiality of clients is defined by the American Counseling Association's Code of Ethics (www.counseling.org).

May I seek counseling services through the internet?

The UCC is currently providing teletherapy services.  Your counselor will work with you to determine if these services are appropriate for your care.  Please call our office at (985) 549-3894 for more information.  You will need to complete intake paperwork to initiate this process.  Please remember that email communication should not be used as a means for communicating regarding your care.

National Hotlines

Mental Health America Hotline: Text MHA to 741741. Mental Health America is a nationwide organization that provides assistance through this text line. You will be linked to someone who can guide you through a crisis or just provide information.

National Suicide Prevention Hotline: 1-800-273-8255. Crisis intervention and free emotional support are available, which is helpful when you need confidential assistance during an emotional distress for you or a loved one. The help line is open 24/7 and a live online chat is available as well. 

Crisis Text Line: Text CONNECT to 741741. Specialized crisis counselors are just a text message away on this free, confidential 24 hour support line. To further protect your privacy, these messages do not appear on a phone bill. The text line also provides services and support if you are upset, scared, hurt, frustrated or distressed.

Veterans Crisis LIne: 1-800-273-8255. Text a message to 838255. Operated by the Department of Veterans Affairs, these services aid veterans and their families who may be in crisis by connecting them with VA responders.

Local Hotlines

"THE PHONE" ST. TAMMANY

RESIDENTS OF ST. TAMMANY PARISH

PHONE: 985-231-1142

 

FLORIDA PARISHES CRISIS LINE

FOR LIVINGSTON, ST. HELENA, ST. TAMMANY, TANGIPAHOA, &

WASHINGTON PARISH RESIDENTS

PHONE: 1-855-268-1091

 

JEFFERSON PARISH MOBILE CRISIS LINE

PHONE: 504-832-5123

 

BATON ROUGE CRISIS LINE "THE PHONE"

PHONE: 225-924-3900

 

LA STATEWIDE CRISIS/RESOURCE LINE

PHONE: 211

 

NATIONAL SUICIDE PREVENTION LIFELINE

PHONE: 1-800-273-TALK
SPANISH: 1-888-628-9454

 

DEAFLEAD: 24 HOUR CRISIS LINE FOR HARD OF HEARING

(573) 303-5604 (VIDEOPHONE)
TEXT: TEXT HAND TO 839863

 

TREVOR PROJECT: 24/7 CRISIS LINE FOR LGBTQ+
PHONE: 1-866-488-7386 OR TEXT START TO 678678

 

CRISIS TEXT LINE: TEXT 741741

 

 

 

 

 

 

For more information about the UCC Staff visit the "About UCC Staff" section.

 

The University Counseling Center is accredited by IACS, the International Association of Counseling Services.