Fee Payment FAQ's
Southeastern will cancel scheduled classes of students if all appropriate balances are not paid in full by the established fee payment deadline of Thursday, August 13, 2020 at 5:00 PM. Students are encouraged to check their LeoNet account to ensure no outstanding balances are owed. Classes will be canceled for students with an unpaid balance.
How do I check/where do I find my balance?
To check your account balance, first login to your LeoNet account. Click on Self Service, then Campus Finances and then Account Inquiry. On the Summary tab, in the box, "What I Owe", your outstanding charges, as well as pending Financial Aid will be listed. The "Total Due" is your remaining balance after your pending aid has been applied to the outstanding charges. You should be viewing a box like the one shown in the picture below.
Why is my Fee Statement balance due different than my current outstanding balance that is due?
The Fee Statement is a snapshot of your account at the time the statement is generated. Any changes to your account after the process will result in a difference in the outstanding balance such as the addition of pending financial aid or adding/deleting courses.
I still plan to attend but cannot pay. What are my options?
Southeastern offers two payment options: The Southeastern Payment Plan and the Emergency Loan (if funds are available). The Emergency Loan must be applied for in the Financial Aid Office.
How can I tell if my Financial Aid is awarded (check pending Financial Aid)? This includes grants, loans, scholarships and TOPS awards.
To check your Financial Aid status, first login to your LeoNet account. Click on Self Service, then Campus Finances and then View Financial Aid. Select 2021 as the Aid Year. If you do not see the award listed, you are either not awarded, have declined the award or your application is still in progress. Check your LeoNet To Do List. Contact the Financial Aid Office at 985-549-2244 or by email at firstname.lastname@example.org if you have further questions.
How do I accept/decline pending Financial Aid?
To accept/decline your pending Financial Aid, first login to your LeoNet account. Click on Self Service, then Campus Finances and then View Financial Aid. Select 2021 as the Aid Year. Click the Accept/Decline Award. Check the items you wish to accept. You may decrease the award amounts if desired. Click Submit.
If you do not see the award listed, you are either not awarded, have declined the award or your application is still in progress. Check your LeoNet To Do List. Contact the Financial Aid Office at 985-549-2244 or email email@example.com if you have further questions.
If I am not paid by August 13, 2020, at 5:00 PM what happens?
If you have not paid your outstanding balance by Thursday, August 13, 2020, at 5:00 PM, your classes may be canceled for the Fall 2020 semester. To assist you with payment, Southeastern offers two payment options: The Southeastern Payment Plan and the Emergency Loan. The Emergency Loan is approved based on the availability of funds. The application process for an Emergency Loan is administered through the Office of Financial Aid.
How will I know if my classes were canceled?
To check your Fall 2020 class schedule, first login to your LeoNet account. Click on Self Service, then Enrollment and My Class Schedule. Select the Fall 2020 term and click Continue. If your classes were canceled, you will see the following message: You are not registered for classes in this term.
How do I get my classes back?
Beginning Sunday, August 16, 2020, you may register for Fall 2020 classes. Students will be financially responsible for any classes remaining on their schedule as of 5:00 p.m. on Tuesday, August 18th. Click here for complete registration instructions.
What if I do not plan to attend?
If you do not plan to attend Southeastern for the Fall 2020 semester, you should drop all of your classes as soon as possible. If your classes are being paid for with any type of financial aid and/or scholarships, you must drop all of your classes. You should also email firstname.lastname@example.org if you do not plan to attend for the semester.
If you have not paid all fees in full (pending financial aid is considered a payment) by the fee payment deadline of August 13, 2020, your classes may be canceled. However, you are encouraged to check your LeoNet account to ensure all classes have been canceled. Click here for complete instructions on dropping your classes.
What other services will be impacted?
Other services that will be impacted if fees are not paid include Textbook Rental, Housing, Meal Plans, and Lion's Lagniappe.
Who do I call if I need help?
If you still need assistance, contact Enrollment Services at 1-800-222-7358 or 985-549-2066.You may also email email@example.com.