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University Counseling Center

COVID-19 UPDATE 8/12/20

Due to continued concerns regarding COVID-19, the UCC is working to provide appropriate services to address the mental health of our SELU community. At this time, UCC counselors and interns are offering limited face to face sessions in addition to continuing tele-therapy services from a remote location. Counseling staff will determine with clients which services are most appropriate.

For faculty, staff, and students interested in services, all are encouraged to contact the
University Counseling Center at 985-549-3894 (Monday-Thursday: 7:30am - 5pm and Fridays 7:30-12:30) or email us at SLUCC@southeastern.edu for more information.

Helpful Information Regarding Teletherapy services:  
In regards to tele-mental health services, the UCC staff are required to enact appropriate protocol inorder to ensure the safety of our clients. If you agree to receive tele-therapy services, please be
aware of the following:

  • Sessions will be held through HIPPA compliant platforms, either Google Meet or Zoom.
  • Counselors must identify the client’s location at the beginning of each session.
  • Ensure Wi-Fi connections are stable and you are in a confidential space.
  • Limit distractions as much as possible and make sure your webcam is at face level.

Impact of Location with Teletherapy:

If a SELU student, staff, or dependent of staff is seeking tele-therapy services outside of the
state of Louisiana, the UCC will contact the Licensing Board of that state and inform you of
the regulations designated by your state’s Licensing Board before starting counseling
services. The UCC will be unable to provide services until approval is obtained from
the Licensing Board where the client is located.

Mental Health Crisis:

In the event of a mental health crisis such as suicidal/homicidal thoughts, for those who are off
campus, we recommend calling 911 for emergency services, seeking out emergency services at
your nearest emergency room, or calling the National Suicide Hotline at 1-800-273-8255. 

For those living on campus and experiencing a mental health crisis and/or suicidal/homicidal
thoughts, we recommend calling the University Police Department (985-549-2222) who will then
contact the on-call crisis counselor for a safety evaluation.

Medical Concerns:

If you are concerned with your physical health and possible illness related to COVID-19, please seek immediate medical help/assistance.  If you require emergency services, please call ahead to your nearest hospital emergency room to communicate your concerns before your arrive.

 

The following are additional crisis and mental health lines we want to share in case of any mental health crisis:

Mental Health America Hotline:Text MHA to 741741. Mental Health America is a nationwide organization that provides assistance through this text line. You will be linked to someone who can guide you through a crisis or just provide information.

National Suicide Prevention Hotline: 1-800-273-8255. Crisis intervention and free emotional support are available, which is helpful when you need confidential assistance during an emotional distress for you or a loved one. The help line is open 24/7 and a live online chat is available as well. 

Crisis Text Line: Text CONNECT to 741741. Specialized crisis counselors are just a text message away on this free, confidential 24 hour support line. To further protect your privacy, these messages do not appear on a phone bill. The text line also provides services and support if you are upset, scared, hurt, frustrated or distressed.

Veterans Crisis LIne: 1-800-273-8255. Text a message to 838255. Operated by the Department of Veterans Affairs, these services aid veterans and their families who may be in crisis by connecting them with VA responders.

 

For those seeking other online options for therapy here are some suggestions.

Talk Space is a website that provides direct access to therapists through online encrypted messages that are between you and your therapist. Talk Space performs an intake assessment in order to provide an appropriate licensed, verified, and background checked mental health therapist.  Talk Space then assists with a payment plan that suits your budget, and you are matched up with the best therapist for you. You can begin messaging your therapist from there on out.

http://www.talkspace.com/

Better Help is an online therapeutic service that offers individual, couples, and even child specialized therapy. Their online services include messaging, chat, phone, and video sessions. All of their therapists are licensed and background checked ahead of time. Better Help offers affordable and convenient access to mental health professionals in order to help with life's challenges.

http://www.betterhelp.com/

 

 NAMI Connection  

Free online support group for adultsliving with mental health conditions.  Join  by computer, mobile device, or phone. 

Every Thursday at 6:30 pm (CST)

www.namisttammany.org

NAMI Family Support Group

For any adult with a loved one who has experienced symptoms of a mental health condition.

Every Wednesday at 7:00 pm (CST)

www.namisttammany.org

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"Welcome to the University Counseling Center (UCC). I am peteDr. Peter Emerson, the Director of the UCC. It is our goal to facilitate self-understanding and empowerment for all clients. To this end, we strive to assist clients in identifying and resolving those challenges that impact their lives.

We believe that counseling can help individuals learn about themselves, their environment, and their methods of handling roles and relationships. Through counseling, clients will have the support of a counselor as well as the freedom to determine how they wish to resolve the challenges facing them."

 

What services do we provide?

We offer consultation, workshops, individual, family, and couples counseling as well as psychoeducational groups, support groups and therapeutic groups. We also provide 24/7 emergency on-call services.

Who can receive our services?

Counseling services are provided free of charge to students, faculty, and staff.

How do I make an appointment?

To make an initial appointment, come to the University Counseling Center located at 303 A Union Avenue, in the Student Union Annex to complete the intake paperwork. At that time, the receptionist will schedule an appointment for you. If you have any questions, please do not hesitate to contact us at 549-3894.

What should I do in an emergency?

If you have a counseling emergency during the work day, you may come immediately to the counseling center. Individuals with counseling emergencies are seen as quickly as possible. If you have an emergency after hours or during the weekends/holidays, please contact the University Police Department at (985) 549-2222. You will need to give the dispatcher your name, W number, and location.The police department will then contact the on-call Counselor.

What to expect from counseling?

You will be asked to fill out a confidential Intake Form before your initial appointment time. Counselors at the UCC attempt to provide an atmosphere of caring and understanding so that you may choose to examine those aspects of your life that are not working at this time. You and your counselor will design goals to address those components of your life. The number of sessions needed to meet your goals is determined by you and your counselor. A fifty minute time period is set for each session.

Each counselor has his/her own style of counseling; therefore, you can expect an eclectic approach to problem solving, geared toward meeting your needs. It is important to note that you are a full partner in the counseling relationship. Your honesty and effort are essential to success. You may be asked to participate in activities or complete "therapeutic homework assignments" between sessions.

If, as you work with your counselor, you have suggestions or concerns about counseling, it is valuable to share those suggestions or concerns with your counselor or with the director of the UCC so that we can make the necessary adjustments.

It is important to know that in the course of counseling, additional issues may surface about which you were not initially aware. If this occurs, you should feel free to share these new concerns with your counselor.

What are my responsibilities as a client?

  1. Keep appointments.
    Please cancel or reschedule appointments at least 2 hours in advance. After three "no-shows," the client's counseling privileges may be suspended for the semester.

  2. Be prompt. 
    Promptness allows the client to receive a full fifty minute session.

  3. Be an active participant in your growth process. 
    Clients are full partners in the counseling process. Honesty and effort are essential to success. Being active in counseling means communicating with your counselor, being honest in discussing concerns, completing outside assignments, and informing the counselor if you decide to terminate.

  4. Notify your counselor of any other current professional mental health relationship.

  5. Inform your counselor of any physical concerns you may have and/or any medications you may be taking. 
    Physical health can be an important factor in the emotional well-being of an individual. If you have not had a physical examination within the past year, your counselor may suggest that you do so.

What are your rights as a client?

  1. You have the right to confidentiality within the limits of the counselor's Code of Conduct (listed above and available at www.counseling.org).

  2. You have the right to download a copy of the ACA Code of Ethics & Standards of Practice (url address listed in #1 above).

  3. You have the right to be treated with respect and dignity.

  4. You have the right to be informed of the purposes, goals, techniques, procedures, limitations, potential risks, and benefits of the counseling services you will receive. (Please note, this is the statement that you read, signed and received during your first visit.)

  5. You have the right to share any concerns or issues with your counselor, the UCC Director, or the Vice President for Student Affairs.

What are some typical issues addressed at the UCC?

  • Low self confidence
  • Self defeating behaviors
  • Relationship problems and break-ups
  • Sexual concerns
  • Difficulties with alcohol and other drugs
  • Boundary issues
  • Concerns with academic performance, lack of motivation, test anxiety
  • Gender and/or sexuality concerns
  • Dealing with feelings such as depression, anxiety, loneliness, and anger
  • Relationship violence
  • Managing Stress
  • Eating disorders
  • Sexual harassment, sexual assault or rape
  • Concerns about helping a friend
  • History of childhood abuse or neglect
  • Suicidal thoughts

 Will my information be confidential?

 

Your information will not be disclosed outside of the professional counseling staff without your written permission. The exceptions to confidentiality are:

  1. When it is necessary to protect you from self-harm or someone else from physical harm.

  2. When there is reason to suspect child or elder abuse or neglect.

  3. When there is a court order. 

Counselors in-training may present cases (unidentified) to their faculty supervisor. These professionals are bound by the same strict standards of confidentiality as listed above. Confidentiality of clients is defined by the American Counseling Association's Code of Ethics (www.counseling.org).

May I seek counseling services through the internet?

The UCC does not provide counseling through electronic means. The staff welcomes contact with students, faculty, and staff. However, we feel that electronic communication is not the best method to use for counseling.  For this reason, the University Counseling Center does not provide counseling through email or any other electronic means.

 

For more information about the UCC Staff visit the "About Us" section.

 

The University Counseling Center is accredited by IACS, the International Association of Counseling Services.