Success Matters - Jacqueline Twillie

Author, Speaker, Owner — ZeroGap Consulting
and Vice President — Umbrella Financial Services

B.A. in Marketing, 2007

A 2007 Southeastern graduate, Jacqueline is a best-selling author, sought-after consultant and motivational speaker with a dynamic career that reflects her positive, strong work ethic. She attributes much of her success to the skills and knowledge she gained, as well as her experiences at Southeastern.

Jacqueline Twillie

As a student, Jaqueline was directly involved in multiple organizations and held many student positions with the following: American Marketing Association (Vice-President), Sigma Gamma Rho Sorority (Chapter President), Pan-Hellenic Council, Resident Hall Assistant (Freshman year), and Trio Programs (Upward Bound, Talent Search, and Math-Science Upward Bound).

“The experiences outside the classroom taught me how to communicate effectively, and those experiences pushed me out of my comfort zone and helped me strengthen my leadership skills,” she said.

Jacqueline is a busy, active person. As the owner of her own consulting business, ZeroGap Consulting, she helps businesses plan, design and manage toward operational efficiencies and process improvements and other business management issues. Additionally, she is currently the vice president of strategy and sales at Umbrella Financial Services in Dallas, Tex., a firm specializing in financial, tax and banking services. Lastly, but most notably, she is an equal pay advocate who helps others attain equal pay.

When asked about the most rewarding components of her career, she said, “As a negotiation strategist and equal pay advocate, I spend most of my time reviewing research and laws that impact equal pay and pay transparency. I work with other women who are passionate about their respective careers. It is rewarding to get a phone call or text from a client filled with enthusiasm because they are now earning more than ever before.”

Jacqueline said her marketing degree prepared her for her current job in more ways than she could imagine. Also, what she learned from her experienced professors laid the groundwork for her to craft her book promotion strategy, which helped it become a best-seller.

“Southeastern was perfect for me, and it is perfect for you if you want to learn, grow, have a great time, make lots of friends, and have a respected degree.“


by: Allen Cutrer