SHORETEL QUICK VOICEMAIL REFERENCE GUIDE (USING THE HANDSET)

 

GETTING STARTED:

  • Press the Voicemail key from your telephone
  • Press the Call VM soft key
  • Enter your password followed by a # (the default password is 1234)
  • The system will prompt you to record your name and set up your password.

CHECKING MESSAGES FROM OUTSIDE THE SYSTEM:

  • Dial 549-3000 from off campus
  • Wait for the system to answer then press #
  • Enter your extension number
  • Enter your password followed by a #

CHECKING MESSAGES FROM YOUR TELEPHONE:

  • Press Voicemail button
  • Enter your password
  • Press the OK soft key

CHECKING MESSAGES FROM ANOTHER EXTENSION:

  • Press Voicemail button
  • Press the Call VM soft key
  • Press #
  • Enter your extension
  • Enter your password followed by a #

MAIN MENU:

Press 1 Listen to Messages

Press 2 Send a Message

Press 3 Listen to Saved Messages

Press 7 Change Mailbox Options

Press 8 Log Off

Press 9 Return to Auto Attendant

Press 0 Transfer to an Assistant

Press # Hear Mailbox Status

 

MESSAGE HANDLING MENU

Press 0 Additional Options

Press 1 Replay

Press 2 Save

Press 3 Delete

Press 4 Forward

Press 5 Reply

Press 6 Play envelope

Press 7 Move backward

Press 8 Pause

Press 9 Move forward

Press # Skip

Press * Cancel