Text A Librarian

This service is available to all Southeastern students, faculty, staff, and communty members.

The service is good for asking quick, simple questions that can be answered in short responses (160 characters or less).

Questions that require lengthier responses should be sent to the Ask A Librarian e-mail.

Questions that require immediate answers should be directed to our 24/7 chat reference service.

To use the service, you will need a cell phone that is capable of sending and receiving international text messages.

Sims Library does not charge for this service or receive revenue from any cell phone provider.

Cell phone providers generally charge customers for sending and/or receiving text messages. These charges vary from plan to plan and from provider to provider.

Sims Library and Southeastern Louisiana University do not assume any responsibility for any charges your cell phone provider may assess you for sending or receiving messages while using this service.

All that is required is a question typed as a text message on your phone.

You may be asked to supply your W# or Southeastern email address. This will enable us to send an email when we have additional information, URLs, and/or documents to send you that exceed the text message character limit.

Questions should be answered within minutes of the text being sent successfully.

Note: If you do not receive a response to your request within 30 minutes, it may be due to a technical problem. You may want to resubmit your question to Ask A Librarian via chat or email. The Library is not responsible for text messages that are not received by the Library or delays due to cellphone provider or Internet connectivity delays or failures.

Responses will be sent as text messages to the phone you used to initiate the request. All text message replies from the Library will show on your cell phone as coming from 985-222-2377.

Text message replies from the Library to your cell phone may arrive as multiple text messages.