Student Refunds


 Higher One



In order to more efficiently process refunds, all types of refund payments will be sent to BankMobile and processed according to the refund method the student has elected.

The first refund payments for Spring 2019 will be sent electronically to BankMobile on January 29, 2019. Students whose lenders send only paper checks must come to the cashier's section to endorse those checks beginning January 30, 2019. All subsequent refunds will be sent electronically to BankMobile weekly beginning on February 6, 2019.

For new students, when you receive your code in the mail or by email, go online to There you can select a refund method of an electronic deposit into your personal bank account or into a BankMobile Vibe Account. Instructions are provided below.

In order to reduce delays, students should log into and make a refund method selection. All students will be better served in this manner. For this reason, it will be very important for students to be sure that their MAILING address is correct in the LeoNet system and BankMobile. Address correction instructions for LeoNet can be found on the Office of Records & Registration web page. BankMobile’s FAQ page has instructions for updating your profile once you have created your account.


"BankMobile Vibe Account" is a refund option offered through BankMobile.

Failure to select an option will delay your refund.


Instructions to receive a BankMobile Refund Selection CODE

  1. When requesting a personal code, your student ID is numbers only without the W
  2. Must use your W number email address. Example:
  3. You should receive a code within an hour.
  4. If you do not receive a code, check your SPAM.



Student Refund Selection InformationMyLionCard

Information for International Students

Information for Parents

Customer Identification Program (CIP)



 To view Southeastern's contract with BankMobile, a Division of Customer Bank, click here





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