Technology Resources

 
Departments

The Office of Technology, predominantly located in McClimans Hall, includes three departments: Client Services, Client Connectivity, and Enterprise Resource Management. The Client Services group consists of the Customer Service Center, Desktop Support, Telephone/Data Support Center (data, phone and video), Computer Equipment Resales, and Student Productivity Services. The Client Connectivity group consists of Systems Engineering and Network Development. The Enterprise Resource Planning group consists of the Enterprise Technology Solutions.   The Office of Technology also oversees web publishing and development.


Mission Statement

The mission of the Office of Technology is to provide direction to Southeastern Louisiana University in developing technological resources to support the University's mission, vision, and strategic goals. 

Infrastructure

The Office of Technology serves the University as an administrative and instructional facility, providing computer support for students, faculty and staff, and supports other technology services required by the University. The Office of Technology supports over 200 IBM pSeries and xSeries servers and over 100 terabytes of storage. These servers are used to host the University's PeopleSoft administrative applications, as well as other academic and administrative systems. A fiber optic backbone connects every building on campus and serves local and remote labs, classrooms, faculty, and staff offices. Fiber-optic lines to Baton Rouge, Livingston, and Mandeville provide Internet and network connectivity for users at those campuses.

Through the use of compressed video, the University is also connected to any other campus in the state included in the Board of Regents Video Network. Three un-interruptible power supplies and a natural gas/propane generator allow the computer room to continue functioning in the event of a power failure. In the event of a disaster that incapacitates the data center, core administrative and academic applications can be moved quickly to back up systems at our Business Continuity Center. University telephone services are provided through an Avaya PBX Switch, which is housed in McClimans Hall.

The above systems supports a variety of software for programming (COBOL, C, BASIC, Pascal, FORTRAN, Ada), editing, database development (Oracle, PeopleSoft). Statistical packages available include SPSS and SAS.

The Southeastern network gives personnel access to supercomputers and other services via e-mail, Telnet, FTP, and WWW. 1.2 gigabits of Internet bandwidth are available through LONI, the Louisiana Optical Network Initiative and other providers. Redundant Internet connections are used to maintain connectivity.

All students, faculty and staff are automatically assigned a network account upon registration or employment. Information about the Office of Technology and education in the use of technology is provided through online information, short courses, and consultation with Client Services. The University utilizes servers running Linux and Apache for web server access. Web services include HTML, CGI, and multimedia streaming. Students are allowed to establish personal web pages under Google web services. Southeastern can be found on the web at www.selu.edu. The Office of Technology's web page is located at: www.selu.edu/admin/technology. This voice system can be reached at 1-800-222-7358 or (985) 549-5800.

Internet Access

High speed internet access is also available in all university housing facilities. A wireless network is available to all Southeastern students, faculty, and staff. Visitors and guests may also have access. Find out more about our wireless network and the growing number of hot spots around campus.

Additional computing support is offered through local area networks and associated file servers. These networks make available word processing software and permit faculty and staff to send and receive electronic mail. Google Apps have also been made available.

Computer Labs

There are over forty separate computer labs on and off-campus for support of the students, faculty, and staff. The equipment in these labs range from multi-media super PCs, printers, scanners, to CD/DVD players. An open labs, with over 70 seats available to all students and majors, are located in Fayard Hall. The lab in Fayard Hall is available 24 hours a day five days a week. Complete schedules for all labs are maintained on the Student Productivity Services website. Student Productivity Services and Student Technology Services are responsible for staffing and maintenance of all computer labs operated under the student technology fee. Student Technology Assistants and Graduate Assistants are hired and trained to assist all students with academics and technology.

Southeastern has 3 compressed video rooms on the main campus, two rooms at the Baton Rouge Center, and two rooms in St. Tammany. Four of the rooms are “Multi point” rooms, capable of conferencing multiple sites simultaneously. Instructors can originate from all sites on campus, and one site each in Baton Rouge and St. Tammany. We utilize Video over IP to deliver the classes. The equipment includes state of the art Polycom Codecs, and large monitors. The selection of sources includes multiple document cameras and PC video output. Southeastern employs the latest technology in over 80 classrooms throughout the campus, enabling instructors to deliver content-rich multimedia lectures and presentations.


Equipment Checkout

Laptops, tablets, projectors, digital cameras, and digital media packs are available for checkout by students. Find out how to check out equipment


Student Computer Help Desk

A Student Computer Help Desk provides phone support for Southeastern students in various aspects of technology including online course issues, internet questions, Southeastern related information, student tech fee supported software applications, and email account questions. The Student Computer Help Desk can be reached by calling 985-549-2700.

General Policies

The University's computer policies for the general use of computing equipment and facilities and for World Wide Web publishing are posted in the University's web site. It is the responsibility of all faculty, staff, and students to be familiar with the policies and to abide by them.

Southeastern Louisiana University's World Wide Web home page is an official publication of Southeastern Louisiana University. Unless otherwise indicated, information contained on official University pages may be freely used for non-commercial purposes under the condition that the source of the information be properly acknowledged. Text and graphics appearing on official pages that are the exclusive property of Southeastern Louisiana University will be duly noted and should not be reproduced without written permission.

Computer Use Policy

Southeastern Louisiana University has established a specific policy that governs the use and abuse of the university's computer resources. Students granted access to the university's computing facilities are required to abide by the established policy for computer use. A copy of the entire policy may be obtained on the University's Web page or by contacting the Help Desk.

The Computer Use Policy is a comprehensive policy dealing with all aspects of computer use and abuse, whether physical or logical. It applies to all university computing facilities including mainframes, minicomputers, microcomputers, and associated equipment and links, as well as software, whether developed by Southeastern or purchased. If abuse, actual or threatened, is suspected or detected, the matter will be referred to the appropriate law enforcement agency or university authority for disciplinary action. Confirmed abuse can result in criminal prosecution, dismissal, loss of computer use privilege and other such remedies as provided by established laws and policies of the university.

In general, abuse is defined as any improper use or treatment of computing facilities including, but not limited to: acts which, by mischief or carelessness, result in damage, defacement, or destruction of computing equipment; theft; unauthorized access or use; unauthorized alteration, substitution, or deletion of programs, command files, data files, documentation, or other material; wiretapping or any form of unauthorized signal interception; divulgence of confidential information or computer access methods to unauthorized persons; copyright or patent infringement; transmitting obscenities or libelous statements through or with computer systems; failure to safeguard computer systems in both their physical and logical aspects; and failure to notify management or security personnel of instances of abuse, either actual or threatened. The detailed and exact definition is specified in the university-published Computer Use Policy.