How May We Help You?

Sometimes things don't go as planned. And sometimes, you just can't seem to find what you need to know. Have you hit a hurdle and need some help to overcome it? This webpage was designed to point students in the right direction should they encounter a quandary or have a question. It is by no means all encompassing, but it provides pathways for information, applications appeals, guideline and policies that will hopefully lead to resolution of the most common situations students might encounter. We hope you find it useful, and encourage you to contact your advisor, a faculty or staff member or a university counselor if you need further assistance.



How do I add money to my Lion Lagniappe account or start a meal plan mid-semester?

Meal Plan Information


How do I request a dorm room upgrade or change for next semester?

Housing Information


What happens if I receive a litter violation?

Anti-Litter Policy


How do I report violence in the workplace/school, whether I experienced it or witnessed it?

Violence in the Workplace Policy


How do I turn an item into Lost and Found or look for a lost item there?

Lost and Found Policy


What happens if I'm ticketed for smoking on campus?

Tobacco-Free Policy


What if I want to report a suspected fraudulent act (cheating)?

Fraud Policy


How do I appeal a parking ticket?

University Traffic and Parking Guide


What do I do if my car gets towed?

University Traffic and Parking Guide


What if I lose my Student ID?

Campus Card Operations


How do I get an on-campus job?

 Student Employment Network


Can I post university logos on my personal documents or profiles?

Licensing Guide


My password is expired. How do I change it?

Change Password


Who do I call if I'm having Internet/telephone connectivity issues in my dorm?

Dorm Tech Line – 985-340-8324


How do I check on the status of my financial aid?

Financial Aid - 985-549-2244


What types of payments are accepted for my tuition?

Payment Methods


How do I request a transcript?

Transcript Request


What is the process for appealing rental textbook overdue charges?

Textbook Rental Appeals Process