How May We Help You?Sometimes things don't go as planned. And sometimes, you just can't seem to find what you need to know. Have you hit a hurdle and need some help to overcome it? This webpage was designed to point students in the right direction should they encounter a quandary or have a question. It is by no means all encompassing, but it provides pathways for information, applications appeals, guideline and policies that will hopefully lead to resolution of the most common situations students might encounter. We hope you find it useful, and encourage you to contact your advisor, a faculty or staff member or a university counselor if you need further assistance.
How do I add money to my Lion Lagniappe account or start a meal plan mid-semester?
How do I request a dorm room upgrade or change for next semester?
What happens if I receive a litter violation?
How do I report violence in the workplace/school, whether I experienced it or witnessed it?
How do I turn an item into Lost and Found or look for a lost item there?
What happens if I'm ticketed for smoking on campus?
What if I want to report a suspected fraudulent act (cheating)?
How do I appeal a parking ticket?
What do I do if my car gets towed?
What if I lose my Student ID?
How do I get an on-campus job?
Can I post university logos on my personal documents or profiles?
My password is expired. How do I change it?
Who do I call if I'm having Internet/telephone connectivity issues in my dorm?
Dorm Tech Line – 985-340-8324
How do I check on the status of my financial aid?
Financial Aid - 985-549-2244
What types of payments are accepted for my tuition?
How do I request a transcript?
What is the process for appealing rental textbook overdue charges?