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Login Error Messages

 

Error Message
 
What You Should Do

Error Message:

"Invalid W Number"

Error Message:  

"Invalid Date of   Birth"

Did you use your Southeastern W number and six-digit birthdate to login?
Sample login screen  

1. Try closing your browser and logging in again.

2. If your W number and birthdate still don't allow you to access the material, contact the Circulation Desk, at 985-549-3968 or            libcirc@southeastern.edu for verification of your W number and birthdate in our user records.

Error Message:

"Barred Status"

Have you previously left Southeastern and have now returned?

Your information may not have been updated in our user records. Contact the Circulation Desk, at 985-549-3968 or libcirc@southeastern.edu for verification of your status in our user records. 

Error Message:

"User Profile" 

 Error Message:

"Library Privilege Expired"

Are you a current Southeastern student, staff or faculty?

You must be a current Southeastern student, staff or faculty to view materials on Electronic Reserve or in our indexes and databases.

1. If you are Alumni, Friend of the Library, or other special user, our  databases are available to you when you visit the Library.

 2. Use your Southeastern W number and your six-digit birthdate as the Date of Birth in MMDDYY format.

Sample login screen

 3. If your W number and birthdate still don't allow you to access the material, contact the Circulation Desk, at 985-549-3968 or libcirc@southeastern.edu for verification of your W number and birthdate in our user records.

Invalid user name or other error message

Are you linking to the database from the library website?

You must start at the library databases web page in order to access databases from off-campus.